❓FAQ

Section 1 - Wallet

1. Can l send tokens to TradeWiz and sell them?

Yes! You can deposit any asset based on the Solana Network into your TradeWiz wallet.

2. Can l withdraw all tokens from TradeWiz?

No, TradeWiz only supports withdrawing SOL currently. You can convert your other tokens to SOL first, then withdraw them all together.

3. How do I export my wallet?

You can access your private key in Wallet → Export private key. From there you can export to the wallet provider of your choice. Our recommendation is to leverage phantom.

4. How do l import a wallet?

You can import your own wallet via private key in Wallet → lmport wallet. Follow the prompts and acknowledge the warnings.

5. What are the fees?

TradeWiz charges 1% fee on every transaction and offers referral commissions based on the number of people you invite. You can click to see the details of the referral feature.

6. Can l snipe with TradeWiz?

We currently do not support sniping, but we do support copy sniping.

7. How many addresses can TradeWiz's copy trading feature follow simultaneously?

Each address has a default of 20 copy addresses, and additional allocations will be made based on the user's total transaction volume.

20k USDT: limit ➔ 30 addresses

100k USDT: limit ➔ 50 addresses

500k USDT: limit ➔ 100 addresses

1M USDT: limit ➔ 200 addresses

8. Is there an option to sell a token when it reaches a certain MC with TradeWiz?

You can calculate the % by yourself. Then set a limit order based on the calculated value.

9. Can I trade tokens across multiple addresses simultaneously?

No, TradeWiz currently only supports SOL-related token conversions one address at a time.

10. Why did the transfer in my address disappear?

Confirm whether a scam bot was used first. Scammers have been reaching out to our users via private messages. Please be cautious and follow these guidelines to protect yourself:

• Do not trust any unsolicited private messages. Admins never DM first.

• Do not click on any links if you are unsure about their safety.

• Do not store your private keys on any online devices, such as computers, phones, screenshots, cloud notes, and so on.

• It is recommended not to export your private keys. By not exporting your private keys, we can ensure 100% security of your assets.

11. Why does the profit amount shown on the PNL card not match the actual amount I received?

The figures in PNL card did not calculate gas fee, jito tips, token account fee and tradewiz fee.

When verifying costs, you need to include every buy and sell fee in the calculation, and the SOL quantity should be the reference point for verification. Due to market fluctuations, the value of SOL can vary significantly, so using the amount for verification may result in large discrepancies.

However, if your trade amount is very small, the costs mentioned above will have a significant impact on your profits, which may ultimately result in a negative actual profit.

Note: Jito tips is charged when Anti-MEV is enabled.

Section 2 - Slippage

1. Where can I set the slippage for manual trades?

You can set the slippage for manual trades by going to Setting → Slippage.

2. Where can I set the slippage for copy trades?

You can set the slippage for copy trades by going to Copy Trade → Target Wallet → PUMP Slippage/Slippage.

3. Where can I set the slippage for Auto Sell?

You can set the slippage for Auto Sell by going to Auto Sell → Slippage.

4. What is the difference between the slippage of RAY and PUMP?

Slippage is a user's tolerance for price change during the execution of a transaction.

• RAY Slippage: When you initiate a trade, your purchase amount is fixed, and the number of tokens you receive will decrease if the price rises. (If you set the slippage to 90%, then you will get at least 10% of the tokens, your cost will be up to 1/10%=10, and you will buy the token up to 10 times the price.)

• PUMP Slippage: When you initiate a trade, the number of tokens you receive is fixed, and the amount of SOL you spend will increase if the price rises. PUMP indicates the percentage of extra SOL you are willing to pay. (If you set the slippage to 150%, 1+150%=250%, then you will spend up to 2.5 times the SOL to buy.

Note: We recommend not setting the slippage higher than 30%. If it fails, you can enable the auto retry function.

5. How to adjust slippage?

We recommend adjusting your slippage setting up or down based on your individual trading style. Higher volatility may require higher slippage. While lower volatility with bigger liquidity you can tighten your settings.

If you frequently encounter transaction failures due to "slippage exceeded", consider increasing your slippage percentage.

Section 3 - Gas Fee

1. Where can I set the gas fee settings for manual trades and Auto Sell?

You can set the gas fee for manual trades and Auto Sell by going to Setting → Gas Fee.

2. Where can I set the gas fee for copy trades?

You can set the gas fee for copy trades by going to Copy Trade → Target Wallet → Buy Gas Fee/Sell Gas Fee.

3. What is a gas priority fee?

A gas priority fee is paid to the network to prioritize your transaction and result in the fastest execution on chain.

Generally speaking, the higher the gas, the faster the speed. But when gas exceeds .005, the speed improvement may not be obvious.

Section 4 - Anti-MEV

1. What is Anti-MEV?

Anti-MEV is a mechanism or strategy designed to prevent MEV bots from exploiting your transactions.

After enabling Anti-MEV, failed transactions will not incur any charges.

2. Does enabling Anti-MEV slow down transaction speeds?

It’s recommended to enable Anti-MEV for faster transactions. However, if multiple transactions are submitted simultaneously by users with Anti-MEV enabled, Jito's concurrency limits might cause some slowdown. In most cases, this issue is not encountered.

3. Does enabling Anti-MEV cause transaction failures?

Usually, enabling Anti-MEV does not cause transaction failures, but it can make it difficult to identify the exact reason for a failure. With Anti-MEV enabled, Jito's mechanism does not provide specific failure reasons and instead shows a "Transaction failure" message.

If you consistently see this error, it could be due to various reasons such as slippage or insufficient balance. Try making adjustments or temporarily disabling Anti-MEV to troubleshoot the issue.

Section 5 - Smart Money

1. Why is it that the person I am copying is making a profit, but I am actually losing money?

The price they buy and the price you buy cannot be identical. The larger the amount they buy, the smaller the liquidity pool of the token they buy, causing a higher price increase. When you buy after them, your cost is higher.

Additionally, other transactions may occur between your trades and the copied address, leading to a price difference. Similar price fluctuations can happen when selling.

2. What kind of wallet is worth copying?

High win rate, high multiple, high yield, smaller purchase amounts per transaction, and longer intervals between buying and selling.

3. How to find good wallets to copy?

This is difficult. You can find addresses through the traders of popular tokens and then check their profitability.

However, TradeWiz offers a Smart Money feature that allows you to view the top profitable addresses for a specific token. You can access it via Smart Money → Locate Smart Money for a specific token.

Additionally, you can get three highly profitable and high-win rate addresses for free each day. You can access it via Smart Money → Give me a smart money address.

4. How do I determine the best copy settings?

First of all you need a good wallet to copy. You need to know his buy amount, if he sniper or not, marketcaps traded, DCA metrics and so on.

So there’s no single best setting, it varies for each target address. You can keep adjusting the parameters with each trade. DYOR

Section 6 - Transaction Error Messages

1. Timeout

Timeouts are usually caused by a high volume of transactions initiated at the same time, coupled with a lower gas fee compared to other transactions in the same period, which can lead to transaction failures. It is recommended to increase the gas fee.

2. Insufficient balance

Insufficient balance, resulting in transaction failures. It's recommended to ensure your wallet balance is at least .01 SOL.

3. Token is listing PUMP's LP to Raydium

When PUMP's LP is listed on RAY, no LP may be available for trading. If the other party buys when the PUMP is about to be filled, you may be unable to copy the trade.

4. Slippage exceeded

If you frequently encounter transaction failures due to "slippage exceeded", consider increasing your slippage percentage.

5. Honeypot

Purchasing rug-pull tokens, which can prevent you from selling them. Therefore, it's advisable not to purchase tokens that unrenounced.

6. Total investment SOL has been spent

Total Investment SOL is the maximum amount that can be spent by copying this address. When copying their buy, the amount spent in SOL will be deducted from this limit. To continue copying this address, please increase Total investment SOL.

7. Non-SOL trading pair

TradeWiz currently only supports buying and selling SOL-related tokens, so when you trade Non-SOL trading pair, the transaction will fail.

8. The token trading pair is not found on Raydium, PUMP and Moonshot

Tradewiz currently only supports Raydium, PUMP, and Moonshot pools. If the token you’re trading isn’t in one of these pools, the transaction will fail.

9. Your account initiates two transactions simultaneously

Initiating two transactions creates an account, resulting in duplicate account creation, which leads to transaction failure.

10. Unknown error

This type of error is usually quite uncommon. If you want to determine the specific cause of this error, you can contact the Admins via Telegram, and we will help you identify the issue.

Section 7 - Referrals

How can I invite my friends to use TradeWiz?

You can access your referral link by clicking Referrals. Your invitation link can be found at the bottom. The more users you invite, the more referral rebates you will get.